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Wherever you are in the world; Zorel Machine is aware of the fact that its products are used in the production environment.
In order to minimize the waste of resources, the company has organized its philosophy as a fast and continuous support.
The problems encountered during the use of the systems are transmitted to the support line as soon as possible.
Service support agreements are resolved within the period specified.
Preventive actions to be taken by means of the data obtained are shared with the farm authorities during customer visits.
With the training and support services provided, it is aimed that the users get maximum efficiency from the system features and minimize the error level.
✓ Complete assembly at customer’s facility,
✓ Full technical training when starting work,
✓ Renovation and improvement services at the customer’s facility,
✓ Online technical support,
✓ Technical support with video call if necessary,
✓ Fast spare parts shipment.